Last updated: 01/01/2026
These Terms & Conditions (“Terms”) apply to your use of the Look After My Utilities website and any enquiries, quotes, switching services or communications you request from us.
By using our website or submitting your details via our forms, you agree to these Terms.
This website is operated by Look After My Utilities (“we”, “us”, “our”).
If you need to contact us:
Email: info@positiveresponsemedia.co.uk
Phone: 01442 915 313
Website: https://7kr.4fd.myftpupload.com/
Look After My Utilities helps individuals and businesses compare and switch utility-related services, which may include:
Gas and electricity
Business energy
Water
Broadband / telecoms (where applicable)
Other utility-related services from time to time
We may introduce you to third-party suppliers, brokers, and service providers.
Any prices, savings, estimates or availability shown on our website or communicated to you are provided:
based on the information you give us; and
subject to checks, eligibility and confirmation by the relevant supplier/provider.
We make reasonable efforts to ensure quotes are accurate, but we cannot guarantee that a quote will remain available or unchanged.
Where we introduce you to a third party supplier/provider:
their own terms, contract length and conditions will apply;
the final contract is between you and the supplier/provider;
we are not responsible for the supplier’s performance, service delivery, billing or contractual disputes.
However, we will always try to support you where possible.
We may receive a commission or referral fee from suppliers/providers when:
you switch; or
you take out a product/service via our introduction.
This does not normally increase the price you pay, but it may influence the products/providers we present.
If you request clarification on commission arrangements, please contact us.
You agree that any information you provide to us is:
accurate, complete and up to date; and
provided with proper authority (especially where acting on behalf of a business).
If incorrect details are provided, this may affect pricing, eligibility, switching timeframes or supplier acceptance.
7.1 Consent Preferences
You may choose to receive marketing communications from us by selecting your preferred contact methods (for example: email, SMS, telephone or post).
You can withdraw consent at any time by:
using the unsubscribe link in an email;
replying STOP to any SMS;
telling us during a phone call; or
contacting us directly.
7.2 Service Messages
Even if you opt out of marketing, we may still contact you about:
service communications you requested (e.g. quote follow-ups);
important updates relating to your enquiry;
compliance or legal obligations.
We take privacy seriously.
Your use of this website is also governed by our Privacy Policy, which explains:
what data we collect;
how and why we use it;
lawful bases for processing;
how long we retain it;
your rights under UK GDPR.
Please view our Privacy Policy here:
https://7kr.4fd.myftpupload.com/privacy-policy/
You must not use our website:
in any way that breaches applicable laws or regulations;
to transmit harmful, malicious or fraudulent content;
to attempt unauthorised access to our systems;
to copy, scrape or reuse website data without permission.
All content on this site (including branding, text, graphics and design) is owned by or licensed to Look After My Utilities.
You may not reuse any content for commercial purposes without written permission.
We aim to keep the website available at all times but cannot guarantee uninterrupted access.
We may suspend or withdraw the website at any time for maintenance, security or operational reasons.
The content on this website is provided for general information only and does not constitute advice.
We do not guarantee:
savings amounts;
acceptance by suppliers/providers;
specific results or timeframes.
Switching outcomes depend on supplier approval, market rates, eligibility and your circumstances.
To the fullest extent permitted by law:
Look After My Utilities will not be liable for:
indirect or consequential losses;
loss of profits, revenue, business or goodwill;
supplier/provider service failures;
issues arising from incorrect information supplied by you.
Nothing in these Terms limits liability where it would be unlawful to do so (including liability for death/personal injury caused by negligence or fraud).
If you have a complaint, please contact us first so we can resolve it quickly:
Email: info@positiveresponsemedia.co.uk
We may update these Terms from time to time. Any changes will be posted on this page along with the updated “Last updated” date.
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
